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Your quotation will specify the condition and packaging of the offered item. New parts are unused. “New in sealed packaging” means the original package seal is intact. For “new in original packaging” items, the seal condition is confirmed separately. Please specify any packaging or documentation requirements when enquiring.

The shipping origin depends on the stock allocated to your order and is stated in your quotation or pro forma invoice, together with the Incoterm. Freight is quoted separately based on the shipment and destination. Please provide your delivery address, postcode and contact details. Your preferred carrier or courier account can also be considered.

We accept bank wire transfers in CNY (RMB), GBP, EUR or USD. RUNTO ELECTRIC does not accept credit cards or offer credit terms. Cleared payment is required before shipment unless the written quotation expressly states otherwise.

RUNTO ELECTRIC provides a 12-month limited supplier warranty from the shipment date, unless your quotation or invoice states otherwise. It applies to the direct purchaser and cannot be transferred to an end customer. This is not an OEM or international manufacturer warranty. An order-specific warranty confirmation letter is available on request.

Eligible products can be returned within 30 days under our return policy. Please provide your order number and reason for return before sending the item back. Our team will confirm eligibility and provide return instructions.